Privacy Policy

Effective date: November 11, 2026
Last updated: November 11, 2026

Introduction

This Privacy Policy explains how The Eleanor Rigby Leather Co., a California corporation doing business as Eleanor Rigby Home ("Eleanor Rigby Home," "we," "us" or "our"), collects, uses and shares information when you visit eleanorrigbyhome.com (the "Site") or contact us through it.

We do not sell products on the Site and we do not collect payment information through it. The Site lets you browse our collections, request quotes and samples, contact our team and subscribe to our newsletter. Purchases are arranged through our authorized retailers or directly with our team, and are governed by the terms provided with your quote, order or invoice.

Information We Collect

Information you give us. We collect the information you choose to submit through the Site:

• Contact form: Name, email address, company (optional), your message, and whether you want to join our newsletter
• Quote request: Name, email address, city, ZIP code, project type, how you describe yourself (for example, homeowner or designer), and the products, finishes and samples in your quote
• Product request: Name, email address, city, ZIP code, project type, how you describe yourself, and the product and options you ask about
• Newsletter sign-up: Email address

If you email or call us directly, we also keep the information you share in that conversation.

Information stored on your device. The products you add to your quote list and your progress in our help assistant are saved in your browser's local storage, so they are still there when you return. This information stays on your device until you submit a request or clear your browser data. The help assistant offers preset answers and does not ask for personal information.

Information collected automatically. When you visit the Site, our hosting and content delivery providers automatically receive technical information such as your IP address, browser type, device type, pages requested, and the date and time of the request. We also use Google Analytics to understand how visitors use the Site, as described in Cookies and Similar Technologies below.

How We Use Information

We use the information we collect to:

• Respond to your messages and prepare quotes and sample requests
• Follow up about your project and the products you asked about
• Send our newsletter, if you subscribed (every newsletter includes an unsubscribe link)
• Operate, secure and improve the Site, including preventing spam and abuse of our forms
• Comply with legal obligations and protect our rights

We do not use your information to make automated decisions that have legal or similarly significant effects on you.

Cookies and Similar Technologies

We use a small number of technologies that store or read information on your device:

• Essential storage. Your browser's local storage keeps your quote list and help assistant progress. The Site needs this to work as expected.
• Fonts. Our typefaces are delivered by Adobe Fonts, which receives your IP address and browser information when the fonts load. See Adobe's privacy policy (https://www.adobe.com/privacy/policy.html).
• Instagram content. The Site displays posts from our Instagram account. When this content loads, Instagram (Meta) may receive your IP address and browser information and may use cookies, as described in Meta's privacy policy (https://privacycenter.instagram.com/policy).
• Analytics. We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, how long you stay, your approximate location (country and city), your browser and device type, and how you arrived at the Site. We use this information in aggregate to improve the Site and our content. For more information, see How Google uses information from sites or apps that use our services (https://policies.google.com/technologies/partner-sites). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

We do not use advertising cookies or advertising pixels. If we add them, we will update this policy first.

Your choices. You can block or delete cookies and clear local storage in your browser settings. If you block essential storage, your quote list will not be saved between visits.

Do Not Track and Global Privacy Control. Some browsers send a "Do Not Track" signal. Because there is no common standard for these signals, the Site does not currently respond to them. Some browsers also send a Global Privacy Control signal; where required by law, we treat it as a request to opt out of any sale or sharing of your personal information.

How We Share Information

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only with service providers that help us run the Site and respond to you. They may use it only to provide their services to us:

• Netlify: Hosts the Site and processes form submissions
• Cloudflare: Delivers images and manages our domain
• Airtable: Stores our product catalog and the requests you submit
• Mailgun: Sends form notifications to our team
• Mailchimp (Intuit): Manages our newsletter list and sends newsletters
• Adobe Fonts: Delivers the typefaces used on the Site
• Google LLC: Provides website analytics (Google Analytics)

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of our business. Our service providers may store and process information in the United States and other countries.

Retention and Security

Retention. We keep quote, product and contact requests for as long as needed to respond to you and manage our relationship with you, and as required for our business records. We keep newsletter subscriptions until you unsubscribe.

Security. The Site uses encrypted connections (HTTPS), and we limit access to submitted information to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Privacy Rights

• Unsubscribe from our newsletter at any time using the link in any email, or by contacting us.
• Access, correct or delete the information you submitted by emailing customercare@eleanorrigbyhome.com.
• Opt out of analytics by installing the Google Analytics Opt-out Browser Add-on.

State privacy rights. Depending on where you live (for example, California, Colorado, Connecticut, Virginia and other U.S. states), you may have the right to know what personal information we hold about you, to receive a copy, to correct it, to delete it, and to opt out of its sale or sharing for targeted advertising. To make a request, email customercare@eleanorrigbyhome.com or call (619) 356-4148. We will verify your request using the information you provided to us, and you may use an authorized agent. We will not discriminate against you for exercising these rights.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Other Websites

The Site links to other websites, such as our retailer locator and our Instagram profile. Their own privacy policies apply when you visit them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and change the effective date at the top.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

The Eleanor Rigby Leather Co. (Eleanor Rigby Home)
4660 La Jolla Village Dr., Suite 100
San Diego, CA 92122
Email: customercare@eleanorrigbyhome.com
Phone: (619) 356-4148